Privacy Policy

1. Introduction

Bintang ("we", "us", "our") is committed to handling personal data responsibly and in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy describes what data we collect, how we use it, and the rights you hold in relation to it.

This policy applies to personal data collected through our website at bintangss.live, through programme enrolment, and through direct contact with our team. If you have any questions, write to us at [email protected].

2. Data Controller

The data controller for personal data collected through this website and our programmes is Bintang, operating from 19 Amoy Street, #03-07, Singapore 069852. For data protection enquiries, contact us at [email protected].

3. What Data We Collect

We collect only the personal data that is necessary to respond to your enquiry or administer your enrolment. This includes:

• Name and email address (collected via enquiry form)
• Phone number (optional, collected via enquiry form if provided)
• Information about your interest in a specific programme
• Payment information (processed by a third-party payment provider; we do not store card details)
• Communications you send us by email or telephone

We also collect certain technical data automatically when you visit our website, including IP address, browser type, and pages visited. This data is used solely for website administration and analytics purposes.

4. How and Why We Use Your Data

We use personal data for the following purposes, under the following legal bases:

• Responding to enquiries — Legitimate interest: to reply to your questions about our programmes.
• Programme administration — Contract performance: to manage your enrolment, send session reminders, and provide printed materials.
• Communication during a programme — Contract performance: to administer the private forum and follow-up correspondence included in your programme.
• Website analytics — Legitimate interest: to understand how visitors use the site and improve it accordingly.
• Marketing communications — Consent: we will only send information about future programmes to those who have opted in. You may withdraw consent at any time.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose for which it was collected:

• Enquiry records: up to 12 months from the date of the last communication.
• Enrolment records: up to 6 years from the end of the programme, in accordance with standard Singapore record-keeping practice.
• Participant communications within a programme: up to 12 months after the programme ends.
• Marketing consents: until you withdraw consent or we close our records.

6. Data Sharing

We do not sell, rent, or trade personal data. We may share data with the following categories of third party, only to the extent necessary:

• Payment processing providers, who process transactions on our behalf and operate under their own privacy obligations.
• Email service providers, used to send transactional messages (session reminders, receipts).
• Website analytics providers, who process anonymised or pseudonymised usage data.

We do not transfer personal data outside Singapore unless the receiving party provides a standard of data protection comparable to that required under Singapore's PDPA.

7. Data Protection Measures

We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include:

• Secure (HTTPS) transmission for all website data
• Access controls limiting who within our team can view participant data
• Third-party payment processing with no storage of card details on our systems
• Regular review of data held and deletion of data no longer required

In the event of a data breach that is likely to result in significant harm, we will notify the Personal Data Protection Commission (PDPC) and affected individuals in accordance with our obligations under the PDPA.

8. Cookies

Our website uses cookies to support basic site functionality and to understand how visitors interact with the site. You may manage your cookie preferences at any time. For a full explanation of the cookies we use, please see our Cookie Policy.

9. Your Rights Under Singapore's PDPA

Under the Personal Data Protection Act, you have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent to the use of your data for marketing purposes at any time
• Request that we cease using or disclosing your data in circumstances where such use causes or is likely to cause you harm

To exercise any of these rights, write to us at [email protected]. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission at www.pdpc.gov.sg.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal data.

11. Children's Privacy

Our programmes are designed for adults aged 40 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected such data, please contact us at [email protected] so that we may delete it.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review the policy periodically. Continued use of our website after a change constitutes acceptance of the updated policy.

13. Contact

For any question or request relating to this policy or to personal data we hold about you, please contact:

Bintang
19 Amoy Street, #03-07, Singapore 069852
Email: [email protected]
Telephone: +65 6738 1942